WHERE DO YOU SHIP?
We ship worldwide (with the exception of sanctioned countries).
HOW LONG DOES THE SHIPPING TAKE?
We use a 2-3 day shipping method for all US orders.
For non-US, we use Express 3 Day for machines and dolls, and 10-20 day Expedited International Shipping for smaller items.
HOW CAN I TRACK MY ORDER?
You should have received an automated email with your tracking number 2-3 days after placing your order. Some orders take a day or two longer to process. Rest assured that your order will ship prior to receiving your tracking number. If you didn't receive a tracking number, please check your spam folder and then please shoot us an email.
DO YOU OFFER DISCREET BILLING AND SHIPPING?
We certainly do! All items ship in a generic brown box that doesn't reveal its contents. Your credit card statement will show a generic name offering you a complete anonymity. With totally plain packaging, the only person getting excited by your delivery is you.
WHERE ARE YOU BASED?
All our staff is based in the US.
WHERE CAN I LEARN MORE ABOUT YOUR COMPANY?
Please see our story at our about us page to learn more about us.
HOW CAN I CONTACT CUSTOMER SERVICE?
Please contact us by visiting our customer service page.